Radio displays "ACQUIRING SIGNAL" or "NO SIGNAL"

If your received is showing ACQUIRING SIGNAL or NO SIGNAL on the display here are some possible causes.

Possible cause: The Magnetic Mount Antenna is not receiving a satellite signal.

  • Solution 1: Make sure the vehicle is outdoors with a clear view of the sky.
  • Solution 2: Make sure the antenna is mounted on the outside of the vehicle in an optimal location. (Follow the mounting tips described earlier for your vehicle type.)
  • Solution 3: Move the vehicle away from any obstructed area. For example, if you are parked in an underground garage, you should receive a signal after leaving the garage

If you need help or have questions please contact us at (800) 513-8554, email us at or visit our website

Contact Us

Not finding what you're looking for? Contact Us Directly